Account Verification at bdk11
Verifying your account protects your balance from unauthorised access and keeps your withdrawal path clear. We ask for a valid national ID or passport and a photo that matches the account name. Upload both through the verification section of your account settings — you only do this once. Unverified accounts may face holds on withdrawal requests, so we encourage you to complete
the process early. Everything you submit is handled under our account security framework, and nothing is shared outside the verification process.
- Open account settings — Navigate to the verification section inside your bdk11 account settings panel.
- Upload your ID — Submit a clear image of your national ID or passport — the name must match your registered account name.
- Add a selfie or photo — Upload a recent photo so our team can confirm the document belongs to you.
- Wait for confirmation — We review submissions and send a status update to your registered contact once verification is complete.